About Us

VIRTUAL SALON SERVICES RECEPTIONISTS

Here at Virtual Salon Services we can book your appointments, take your calls, manage your emails, nurture new enquiries into clients, take payments, call out on your behalf and anything else you would expect from an in-house receptionist (just without the associated costs!).

We are extremely diligent when we hire our Virtual Receptionists, and every member of our team receives extensive training, this is what enables us to consistently deliver high levels of customer service and client satisfaction.

Our aim is to provide you with a Virtual Receptionist Team to support your business

Virtual Salon Services comprises of a professional answering service and provides a range of secretarial services.

Services include:

Telephone Answering

Diary Management

Appointment Management

Holiday Cover

Email, Text and Telemarketing

Email Management

Social media

Social Media

Live Chat

Plus more

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How your Virtual Salon Services team delivers our award winning telephone answering service;

• Answer every call you can’t, in your company name, within three rings, in the friendly and professional manner you would expect from an in-house team

• Pass on messages via text or email

• Transfer urgent or personal calls to any UK landline or mobile number.

• Set up a list of contacts you always want to hear from, and, if you’re contactable, we will then transfer through to your chosen number.

• Set up a screening list to ensure we never pass on messages from nuisance callers

• Answer your calls 6 days a week. We are open from 8:30am to 6pm from Monday to Friday, On Saturday from 9am to 1pm.