OUR SERVICES

OUR SERVICES

Phone

0333 800 0035

Phone

TELEPHONE ANSWERING

Your team of 2-3 dedicated virtual receptionists answer every call you miss, answering in your company name, within three rings, in a friendly and professional manner. In fact, any caller to your business will believe they have reached a member of your own staff.


We are able to deliver consistently exceptional levels of customer service and client satisfaction thanks to our team of highly trained, professional and friendly virtual receptionists.


At Virtual Salon Services we are proud of every member of our staff, and we are extremely diligent when we hire our virtual receptionists because we know how vital they are for your business.


At Virtual Salon Services you only pay for the services you need, when you need them.


Our award winning telephone answering service is available from just £13.



TELEPHONE ANSWERING

Your team of 2-3 dedicated secretaries answer every call you miss, answering in your company name, within three rings, in a friendly and professional manner. In fact, any caller to your business will believe they have reached a member of your own staff.


We are able to deliver consistently exceptional levels of customer service and client satisfaction thanks to our team of highly trained, professional and friendly virtual receptionists.


At Virtual Salon Services we are proud of every member of our staff, and we are extremely diligent when we hire our virtual receptionists because we know how vital they are for your business.


At Virtual Salon Services you only pay for the telephone answering services you need, when you need them.


Our award winning telephone answering service is available from just £13.



DIARY MANAGEMENT

As a Virtual Salon Services customer, your Virtual Receptionists takes responsibility for managing your diary. In doing so, we help remove the ‘pressure’ of potential scheduling mistakes. 


We also help you and your team find extra time on a day-to-day basis to focus on the core service of your business.


Your secretarial team will manage your diary for you via your existing secure online diary management system. 


Therefore you are able to book, change or even just double check an appointment if required. Also, any bookings or changes your team make will be sent to you immediately via text message or email.


Our service is provided by a small team of Virtual Receptionists who take great care of your business. 


Your Virtual Salon Services team gets to know what you do, how you do it and becomes like an extra member of staff. Except without the associated costs, demands and responsibilities.



DIARY MANAGEMENT

As a Virtual Salon Services customer, your Virtual Receptionists takes responsibility for managing your diary. In doing so, we help remove the ‘pressure’ of potential scheduling mistakes. 


We also help you and your team find extra time on a day-to-day basis to focus on the core service of your business.


Your secretarial team will manage your diary for you via your existing secure online diary management system. 


Therefore you are able to book, change or even just double check an appointment if required. Also, any bookings or changes your team make will be sent to you immediately via text message or email.


Our service is provided by a small team of Virtual Secretaries who take great care of your business. 


Your Virtual Salon Services team gets to know what you do, how you do it and becomes like an extra member of staff. Except without the associated costs, demands and responsibilities.



Book Open

Envelope

EMAIL MANAGEMENT

Virtual Salon Services email management service means our team can manage, filter, forward, reply, remove spam. Whatever you require to help you spend less of your working day managing emails, and more of it doing what you do best.


Here are some statistics detailing the true cost of emails to the working day:


The average professional spends 28% of their working hours answering email

Over-checking email costs 21 minutes per day

Reading and processing irrelevant emails wastes 8 minutes per day

Junking spam email can cost over 8 working days every year.


The benefit of employing Virtual Salon Services to manage your emails is that we already have a full knowledge of your business!


EMAIL MANAGEMENT

Virtual Salon Services email management service means our team can manage, filter, forward, reply, remove spam. Whatever you require to help you spend less of your working day managing emails, and more of it doing what you do best.


Here are some statistics detailing the true cost of emails to the working day:


The average professional spends 28% of their working hours answering email

Over-checking email costs 21 minutes per day

Reading and processing irrelevant emails wastes 8 minutes per day

Junking spam email can cost over 8 working days every year.


The benefit of employing Virtual Salon Services to manage your emails is that we already have a full knowledge of your business!


HOLIDAY COVER

You may love what you do, but every business owner needs a break.


But many business owners don’t feel able to leave their business even for a few hours without stressing about missing calls or not being on-hand to deal with any problems that might arise.


Your virtual receptionists are here to help with our award-winning telephone answering and outsourced admin services at Virtual Salon Services can help.


Virtual Salon Services can help you take anxiety free time off, confident that we will take great care of your customers while you are relaxing.


Virtual Salon Services can help your business answer every call in a professional and pleasant manner, even when you are left short staffed by a much-needed day off, holiday or even a lunch hour. 


Just switch the phones over to Virtual Salon Services and relax, your messages can still be sent to you by text, fax or email if you wish and anything really urgent can be patched through to you, you decide.


HOLIDAY COVER

You may love what you do, but every business owner needs a break.


But many business owners don’t feel able to leave their business even for a few hours without stressing about missing calls or not being on-hand to deal with any problems that might arise.


Your secretaries are here to help with our award-winning telephone answering and outsourced admin services at Virtual Salon Services can help.


Virtual Salon Services can help you take anxiety free time off, confident that we will take great care of your customers while you are relaxing.


Virtual salon Services can help your business answer every call in a professional and pleasant manner, even when you are left short staffed by a much-needed day off, holiday or even a lunch hour. 


Just switch the phones over to Virtual Salon services and relax, your messages can still be sent to you by text, fax or email if you wish and anything really urgent can be patched through to you, you decide.


Plane Departure

Globe

SOCIAL MEDIA

Outsource your social media output to Virtual Salon Services, an award winning outsourced admin service, and your business can benefit from the networking impact of social media even when you can’t find the time or feel you don’t have the expertise.


Your account is run by your dedicated team of secretaries, who get to know your business and become like staff.


Your Social Media presence will be delivered with outsourced expertise by virtual receptionists you trust as much as an in-house member of staff.


Virtual Salon Services Social Media Management Service means you can be confident that your business is constantly well-represented in its regular social media output, engaging with your followers and informing your customers.

SOCIAL MEDIA

Outsource your social media output to Virtual Salon Services, an award winning outsourced admin service, and your business can benefit from the networking impact of social media even when you can’t find the time or feel you don’t have the expertise.


Your account is run by your dedicated team of secretaries, who get to know your business and become like staff.


Your Social Media presence will be delivered with outsourced expertise by secretaries you trust as much as an in-house member of staff.


Virtual Salon Services Social Media Management service means you can be confident that your business is constantly well-represented in its regular social media output, engaging with your followers and informing your customers.

EMAIL MARKETING


Most businesses could do with some form of email marketing, if you don’t know where to start your Virtual Salon Services team are able to help.


We can either use your current database or gather a whole new database for you to market too. We can create attractive, eye catching and informative mailshots to send to your list. Whether it be a monthly newsletter, launching a new service or a survey, we are able to do it all.


Your Virtual Salon Services team are also able to monitor your engagement and create bespoke follow up mailshots.



EMAIL MARKETING

Most businesses could do with some form of email marketing, if you don’t know where to start your Virtual Salon Services team are able to help.


We can either use your current database or gather a whole new database for you to market too. We can create attractive, eye catching and informative mailshots to send to your list. Whether it be a monthly newsletter, launching a new service or a survey, we are able to do it all.


Your Virtual Salon Services team are also able to monitor your engagement and create bespoke follow up mailshots.



Mark Email Read

Support Agent

LIVE CHAT

Live chat is the leading digital contact method for online customers.


42% of customers prefer live chat, and 38% say they’re more likely to buy from a company that offers live chat support. Are you losing out on web conversions by neglecting your customers’ favourite form of communication?


From an increase in sales and repeat custom to a dramatically improved customer service experience, the wide-ranging benefits offered make live chat an essential tool for doing business online.


Virtual Salon Services Live Chat Service costs £15.00 a month subscription plus £1.95 for each web chat we deal with on your behalf. We can answer all web chats for your business, overflow chats, or just chats at certain times. Whatever suits you.


LIVE CHAT

Live chat is the leading digital contact method for online customers.


42% of customers prefer live chat, and 38% say they’re more likely to buy from a company that offers live chat support. Are you losing out on web conversions by neglecting your customers’ favourite form of communication?


From an increase in sales and repeat custom to a dramatically improved customer service experience, the wide-ranging benefits offered make live chat an essential tool for doing business online.


Virtual Salon Services Live Chat Service costs £15.00 a month subscription plus £1.95 for each web chat we deal with on your behalf. We can answer all web chats for your business, overflow chats, or just chats at certain times. Whatever suits you.



TELEMARKETING

As a Virtual Salon Services customer, you will receive expert telemarketing services inc. lead generation & follow up, booking repeat appointments, service agreement & contract renewals.


Are you lacking the time, resources or experience to run an effective in-house telesales campaign?


Is your business committing enough time and resources to communicating with customers, both potential and existing? Does your business have a marketing plan? It’s a reality that many SMEs struggle to find as much time as they’d like to focus on securing new business and connecting with existing customers. 


At Virtual Salon Services we know this and know that the business owners we work with to understand the importance of continually marketing themselves and securing consistent business.


TELEMARKETING FROM £100 PER 100 CALLS




TELE MARKETING

As a Virtual Salon Services customer, you will receive expert telemarketing services inc. lead generation & follow up, booking repeat appointments, service agreement & contract renewals.


Are you lacking the time, resources or experience to run an effective in-house telesales campaign?


Is your business committing enough time and resources to communicating with customers, both potential and existing? Does your business have a marketing plan? It’s a reality that many SMEs struggle to find as much time as they’d like to focus on securing new business and connecting with existing customers. 


At Virtual Salon Services we know this and know that the business owners we work with to understand the importance of continually marketing themselves and securing consistent business.


TELEMARKETING FROM £100 PER 100 CALLS





Message

TEXT MARKETING

Virtual Salon Services will always use formal and professional language when sending out text messages on your behalf. And we will forward on any responses you receive or, if you would like us to, we can even respond back.


SMS Text Messages are a great way to communicate with customers. Texts can be used to confirm appointments, send out promotions, gain more customer reviews, and update customers on what is going on in your business.


Virtual Salon Services send out text messages to a single person or to a large bulk of your customers, depending on what you require, to help you save time and money, and create better customer service. Text marketing is a fast, convenient way of interacting with your customers.


SMS TEXT MARKETING FROM 10p PER TEXT

TEXT MARKETING

Virtual Salon Services will always use formal and professional language when sending out text messages on your behalf. And we will forward on any responses you receive or, if you would like us to, we can even respond back.


SMS Text Messages are a great way to communicate with customers. Texts can be used to confirm appointments, send out promotions, gain more customer reviews, and update customers on what is going on in your business.


Virtual Salon Services send out text messages to a single person or to a large bulk of your customers, depending on what you require, to help you save time and money, and create better customer service. Text marketing is a fast, convenient way of interacting with your customers.


SMS TEXT MARKETING FROM 10p PER TEXT

GET IN TOUCH TODAY

Virtual Salo Services Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

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Virtual Salon Services Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

T: 0333 800 0035

T: 0333 800 0035

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